Licensing

Experlogix Documents license is a subscription-based agreement that sets the framework for using Experlogix Documents core features. License upgrades or downgrades can be performed through your sales representative.

This article guides you through the license management within the application, including how to activate or deactivate your license and understand the meaning of each license status, and provides an overview of the key information available on the License tab.

License Tab

In the License tab you can view detailed information about your license: check its current status, see which features are included, review its validity period, and activate a license if you have the necessary permissions.

Accessing the License tab

The License tab is a part of the organization's settings, and can be accessed via Home > Organization > License.

If you manage multiple organizations, select one from the leftmost panel to access and configure its individual settings.

License tab Overview

 

Index	Name	Description
1	State	The License tab always displays the current license state. See License States for details.
2	Actions menu	Refresh: Reload the license information. Note that refreshing the page will discard any unsaved changes. Delete: Prompts you to delete the organization.
3	Sections	The License tab features three collapsible sections: License: Core organization license details and activation controls. Usage: Real-time resource consumption and capacity tracking. Features: An overview of available application features, helping you understand what is included and excluded in your current plan, and explore optional capabilities to enhance your organization’s experience.. Features not included in your plan are grayed out.

License tab sections

License

This section provides core identification details for your organization and contains the tools required to register, update, or activate your product license.

 

Index	Name	Description
1	Organization ID	Displays the organization identifier. This field is read-only.
2	Activation Key	Displays the activation key field. An activation key is required for the license activation.
3	Activate button	Initiates the license activation process. It is enabled unless the activation key is invalid or empty. Use this button also to refresh the license state.
4	Dates	Displays the date and time of the last license activation, as well as its expiration date.

Usage

The Usage section provides a real-time overview of resource consumption and capacity limits across your organization, helping you track utilization against your active service agreement.

 

Index	Name	Description
1	Projects	Displays the number of projects used by your organization, and available, based on your service agreement.
2	Storage	Displays the storage limit and usage, and the usage breakdown per project in MB based on your service agreement.
3	Users	Displays the number of users available and used per license based on your service agreement.
4	Document processing units	Displays the number of units used and available for AI translations (total and per project) and the current Cycle. Users can browse DPU consumption over past cycles to compare data and gain insights into license usage. This helps you monitor resource distribution and easily identify which projects consume the most units. Each time an AI translation is used, DPUs are deducted from the total. Any unused DPUs expire at the end of the Cycle period (typically one year) and are not carried over to the next cycle.

Features

In the Features section, you can see all available application features and whether they are included in your license. This section helps you quickly understand your plan and explore optional features to enhance your organization’s experience with the application.

 

Index	Name	Description
1	Projects	Displays the number of projects you can manage based on your service
2	Storage	Displays the storage you can use in MB based on your service agreement.
3	Users	Indicates the number of users included in your license based on your service agreement.
4	Document processing units	Displays the number of DPUs available for AI translations and the start date of the current Cycle.
5	Data Sets	Displays the data set types included with your license and indicates which features are available for the Advanced forms.
6	Content Manager	Indicates whether content storage is included in your license, along with any related services. See Content Manager Details Page for more information.
7	Templates	Displays types of Templates available in your license.
8	Customizations	Displays whether Themes are included in your license. Theme settings are configured in Project Settings.

License Activation

The license can be activated automatically or manually to enable access to the application’s functionality. Manual activation requires specific permissions, meaning only Organization administrators can activate the license. If the activation field is read-only for you, please contact your Organization’s administrator for assistance. For more details, please, see the Permissions and Groups articles.

To activate your license:

1.

Navigate to the License tab (Accessing the License tab).

2.

In the Activation Key field, enter your activation key. The system verifies the key's format and displays an error message if it is invalid.

3.

Select Activate.

Once activated, the license state changes to Active.

License States

Experlogix Documents license state updates in accordance with the client agreement, and access is automatically adjusted based on that state.

Your license may be in one of the following four states:

• Active: The license is currently valid and in use. Users with an active license have access to the application and all its functionality, as defined by the terms of the license agreement.

• Inactive: The license is temporarily on hold or not in use, meaning the user cannot use functionality to create or modify new items until the license is reactivated

• Unlicensed: No valid license is associated with the organization because a license has never been assigned, access to the application functionality is restricted, and a valid license must be acquired to gain access.

• Expired: The license has reached the end of its valid usage period and is no longer active. Once the license is expired, users cannot use functionality to create or modify items until the license is renewed or extended. Expired licenses typically require action such as reactivation or purchasing a new license to gain access. For any issues with the activating, contact our client support team.

License Expiration

Licenses remain valid for a specified period. When the expiration date is reached, the system automatically changes the license state to Expired.